Once that the computer is back on, please download the latest generic graphics drivers for Intel 620 using the following link (this will update the audio drivers automatically): The driver can also be called the Intel® Graphics Media Accelerator Driver (Intel® GMA Driver).ģ-Right-click the Intel Graphics Driver and select Uninstall.Ĥ-Select the check box Delete the driver software for this device.ĥ-Reboot the computer after uninstall process has finished.Īfter that please go ahead and uninstall the Intel® Display Audio Driver or the Intel® HDMI Audio Driver via the Device Manager Method like this:Ģ-Expand the Sound, video and game controllers section.ģ-Find and right-click Intel Display Audio or Intel HDMI Display Audio.ĥ-After the uninstall process finishes, reboot the computer again. However I'll politely ask you to do it one more time, but following these instructions:ġ-Open the Device Manager by Pressing the Windows key and the X key together, select Device Manager.įind the Intel Graphics Driver. I understand and I am aware that you have tried several times to install and uninstall our generic drivers.
Please accept our apologies for the inconvenience that this could be causing. Your thread captured my attention since I was able to notice that you have issues with our HD Graphics (audio HDMI).
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